Privacy Policy

Introduction

This Policy applies to our websites, products, or services that contain a link to this Policy or that do not contain a separate privacy policy (collectively, the "Services").We hope you take the time to review this policy. It is important to regularly check for updates to this policy. If we make changes we deem important, we will notify you by posting a notice on the relevant Service and/or by contacting you by other means such as email.

What about data protection?

Yes, Si14Bet of course has it. You may contact our specialist at support@si14.bet, however, if you would like to exercise your rights you must first contact our support team.

Information We Collect

When you use our Services, we collect the following information:

Information you provide to us:

We collect information about you in the course of registering an account for any of our Services. This information may include, without limitation, your name, mailing address, email address, telephone number, credit/debit card information, and any other information that may be requested from you for the purposes of registering and/or continuing to use our Services. We also collect information about you if you request information or contact customer support.

Additional information we collect:

We may also collect the following information:

name, contact information, and message text if you contact us;
data such as traffic information, location data, and other transmitted data (including IP address and browser type) collected when you use the Services;
device information, including a unique device identifier;
pages visited and content viewed links and button clicks, URLs viewed before and after using our Service;
website information and forum posts, including chat rooms and message boards, profile comments, in-game competitions, and chat messaging with game operators or other users;
your bets, games, deposits, payouts, payment method, and other account activities - this data is periodically analyzed to improve the Services provided to you;
your response to marketing campaigns provided by us or through our counterparties, such as opening/clicking on such emails;
information derived from profiling activities (see below); and
information from third-party databases to comply with our legal and regulatory obligations.

Third parties and public sources

Not all personal information we hold about you will come directly from you. We may also collect information from third parties, such as our partners, service providers, and public websites (such as social media platforms), to comply with our legal and regulatory obligations, offer Services that we believe maybe you are interested in, to maintain the accuracy of the data and to provide and improve the quality of the Services.

Collection of cookies

We collect browser and cookie information when you first visit our websites. We use cookies to improve our customer experience and to provide access. Certain cookies allow users to leave and return to our websites without having to re-enter their passwords. These cookies are controlled by the web server. For more information on the use of cookies and how to manage their use, as well as information related to web and mobile advertising, please see our cookie policy.

How We Use This Information

We process personal information for the following purposes related to the Services and the conduct of our business:

Account setup, verification, and management: We use personal information such as name, email address, phone number, and device information to set up and manage your account, provide technical and customer support, verify your identity, process payment details and send important account and Services information.As a condition of using our Services, we ask you to provide your exact location so that we can verify that we are authorized to provide you with the Services in your area. The above processing is required in order for us to provide you with the Services in accordance with our terms and conditions.To verify your age and the accuracy of your registration information, including to disclose such information to third parties such as financial institutions and relevant third parties. This is necessary to comply with our legal obligations.We may also use personal information to enforce our Terms and Conditions.
Marketing and Events: Subject to any user preferences (if applicable), we use personal information to provide you with marketing and event communications on various platforms, such as email, telephone, text message, direct mail, web posting, push notifications, or otherwise. We will do this for the duration of your relationship with us and, unless expressly stated otherwise, for a reasonable period after the end of such relationship to keep you informed of our products, services, promotions and special offers that we think may be of interest to you.If we send you marketing messages via email or SMS, they will contain instructions on how to opt-out of receiving such marketing messages in the future. Keep in mind that even if you have opted out of receiving marketing emails, we may still send you important information about the Services related to your accounts and subscriptions.Most browsers and applications also allow you to manage your notification settings. For example, when you first download our game app on iOS, you will be prompted to allow or block notifications from our app. Check your browser/app settings for details.From time to time, we will send you marketing material that may be of particular interest to you based on your behavior, such as your gaming and betting activity, trends, and interests. Unless we use your personal data for marketing purposes based on your written consent and given your ability to opt out of receiving marketing emails, we process personal data for marketing purposes when necessary to comply with our legitimate interests in promoting our products and services.
Personalization: We use personal information to provide and recommend personalized content to enhance your experience with our Services. This processing is necessary for our legitimate interests in providing or displaying relevant content to our customers.
Providing advertisements and Services and collecting relevant statistics: We use a combination of the data collected, including, without limitation, advertising cookies, your email address, your device ID, phone number, date of birth, address, and your activities on the site, to show you personalized and relevant ads on whitelisted websites on the Internet and social media. This information may also be used to measure and analyze the effectiveness and reach of these advertisements, and to improve and optimize our marketing strategy in accordance with our legitimate interests.
Risk Management: In order to provide the Services to you and in pursuance of our legitimate purposes, we process personal data to assess and manage risks to our business.
Diagnostics, Research and Development: We use personal information for internal research and development purposes to troubleshoot system problems, administer our websites, improve and test the features and functionality of our Services, and develop new content, products, and services. For testing and analysis. The processing of such data is necessary for our legitimate interests.
Research and Surveys: if you choose to participate in a survey or survey, any personal information you provide may be used for promotional or market research purposes in accordance with our legitimate interests.
Chats, messaging, and community forums: Some of our Services provide features such as chat rooms, messaging, and community forums for interaction, player communication, gaming, and information sharing. Depending on the Service, personal information that you choose to publish, share, upload, or post will be presented publicly and available for viewing by others who use the Services. You should never publish or distribute any information that is confidential or information about others unless you have permission to do so. We may use the information you provide in your community and event profiles and forums to personalize the Services and provide content and subscriber recommendations. These services may have their own Terms of Use and, if applicable, their own privacy statements.
Legal and Regulatory Obligations: We may use and store personal information as permitted by law, such as to prevent, detect, or investigate crime or fraud. We may also use personal information in accordance with our internal and external audit requirements, for information security purposes, and in other cases, as we believe necessary or appropriate: (a) in accordance with applicable law, which may include laws outside your country of residence; and (b) in response to requests from the courts, law enforcement agencies, regulators, and other public and governmental authorities, which may include such authorities outside your country of residence.
Profiling: In accordance with our legitimate interests described below, or in accordance with legal obligations, we perform profiling and analysis based on location data, age, gaming activity, interests, and behavior for the following purposes:
1. Segmentation of customers and offer you customized products and services, as well as advertising more relevant to you. For example, if the majority of your bets are placed on horse racing, we will send you promotional materials related to horse racing first;
2. Risk and market analysis; and
3. Licensing and compliance with legal obligations, i.e.. Safer gambling, anti-money laundering, age verification, fraud prevention, and sporting event enforcement.
Other Purposes: We may need to use and store personal information to prevent loss and to protect our rights, privacy, property, or safety, or the rights, privacy, property, or safety of others, in accordance with our legitimate interests.

How information is exchanged

Your personal information may be transferred or disclosed to any company within the Group or, subject to the appropriate agreement, to third parties for the processing of such personal information in accordance with our instructions and in accordance with this policy and any other appropriate confidentiality and security measures.

Regulatory or sports organizations

Your personal data, including, without limitation, your registration data, betting data, payment records, device information, etc., may also be provided to any regulatory or sports organization to ensure the integrity of the game and to comply with the rules of a sport or game and/or to prevent and detect criminal activity, and in cases where the Si14Bet believes that there are reasonable grounds to suspect that you have violated such rules or laws, know of a violation of such rules or laws, or otherwise endanger compliance with the relevant rules of a sport or game, based on our assessment of your game strategy or based on information provided to us by a regulatory or sports organization. These authorities may use your personal information to investigate such violations and take appropriate action.

Data transfer to other countries

Si14Bet operates in various jurisdictions, some of which are not within the European Economic Area ("EEA"). Countries outside the EEA do not always have well-developed data protection laws. If we transfer personal data from the EEA to other countries where applicable laws do not provide the same level of data privacy protection as in your country, we take steps to provide an appropriate level of data privacy protection. For example, we use negotiated contractual provisions, intra-group agreements, and other measures to ensure that your personal information is protected by the recipients of that information. We do our best to ensure that the information we collect is processed in accordance with this privacy policy and the requirements of the applicable law of the jurisdiction in which the data is stored. Contact us below for more information.

Other circumstances in which we share your personal data

Other than as set out in this policy, we do not share your personal data with third parties, except when we are required to do so by law or as permitted by law. These situations are rare, but we may be required to provide information to the police or other law enforcement authorities, courts, legal authorities (for example, in connection with tax matters), and sports authorities (in connection with sports ethics issues) in any of the countries in which we are working. As necessary to protect our rights and interests, resolve disputes, respond to what we believe to be incorrect or misleading information provided by the media, or enforce our agreements, we reserve the right to transfer personal data to regulators, external legal advisors, debt collection and debt tracking and the media, although this is rare. If the ownership of all or part of our business changes, or the company is reorganized or restructured, we will transfer your personal data to the new owner or successor company so that we or they can continue to provide the services you have requested. Whenever we provide personal information under any circumstances, we will always do so in a lawful manner and in a manner that respects your privacy. If we receive a request from law enforcement or other legitimate authorities, we do not disclose personal information without a warrant, court order, or other legally valid proof of authority."

Your rights

In accordance with the General Data Protection Regulation and other laws of your country of residence, you, as a data subject, have the rights set out below. Some of them are applicable only in specific circumstances, and in some cases, they are not covered by data-protection laws. We will tell you in our response to your request if we expect any such exclusions to apply.

Access to personal data: You have the right to receive a copy of your personal data that we hold. If you would like to make such a request, please refer to the "Contact Us" section for information on how to contact us. You must include information that identifies you and other relevant data that we reasonably need to fulfill your request. We will respond to your request as soon as possible.
Correction of personal data: you can submit a request to us to correct any erroneous personal data that we process about you. We provide you with account settings" as well as tools to access information associated with your account.
Right to withdraw your consent: If we have asked for your consent to process your personal data, you have the right to withdraw your consent. To opt-out of advertising, you can use the unsubscribe link contained in the marketing communications you receive from us.
Right to deletion: You can request us to delete all personal data unless there are compelling reasons to continue processing the data. This right is only applicable in certain circumstances and is not a guaranteed or absolute right.
Right to data portability: This right allows you to obtain your personal data that you have provided to us with your consent or that was necessary for us to provide products and services to you, in a format that allows your personal data to be transferred to another organization. You may have the right to have your personal data transferred directly to another organization where this is technically feasible.
Right to restriction of processing of personal data: in certain circumstances, you have the right to request suspension of the processing of your personal data. If we stop processing your personal data, we will still retain your personal data, but any processing of such information will require your consent, subject to certain exceptions.
Rights related to automated decision-making and profiling: You have the right not to be the subject of a decision that is based solely on automated (non-human) processing if that decision creates legal consequences or otherwise has a significant impact on you. This right means that you can request that we include one of our employees or representatives in our decision-making process. We are confident that we do not make automated decisions of this kind.
Right to object to the processing of personal data: You have the right to object to our use of your personal data that is processed in connection with our legitimate interests. However, we may still process your personal data despite your objection if there are compelling and legitimate grounds for doing so or if we need to process your personal data in connection with any legal claim.You can exercise your right to opt-out of the profiling that occurs during our use of cookies by using your preferred settings as set out in our cookie policy. You also have the right to opt-out of profiling, the purpose of which is to send marketing communications. You can exercise your right by clicking on the unsubscribe link in the marketing communications you receive from us.

How to contact us

To submit any inquiries related to personal information or any of your rights mentioned above, please contact us in one of the following ways:info@si14.bet or support@si14.bet

Filing a complaint

If you are not satisfied with how we manage your personal data, you have the right to file a complaint with your local data protection authorities.